Return, Refund & Replacement Policy

At Computer Selection we want you to be fully satisfied with your purchase. Please read this policy before placing an order.

Damaged, Defective or Wrong Product

If you receive a product that is physically damaged, dead on arrival, defective, or different from what you ordered, please contact us at +91 080696 40588 within 48 hours of delivery. We will arrange a replacement or a full refund after verification.

To help us process your claim quickly, please record a clear unboxing video of the sealed package and keep all original packaging, accessories, manuals and the invoice.

Conditions for Return

• The product must be unused, in original condition, with all accessories, serial-number stickers and original packaging intact.
• Products with physical damage, burn marks, liquid damage or tampered warranty seals caused after delivery are not eligible.
• Software, licence keys and products marked as non-returnable on the product page cannot be returned once opened.

Refunds

Once a return is received and inspected, approved refunds are issued to the original payment method within 7–10 business days. For cash-on-delivery orders (where offered), refunds are made by bank transfer.

Order Cancellation

You can cancel your order free of charge before it has been dispatched by calling us. Once an order is shipped, it can no longer be cancelled and the return conditions above apply.

Warranty

Products carry the manufacturer’s warranty as per each brand’s terms. Warranty claims after the return window are handled by the brand’s authorised service centre, and we are happy to guide you through the process.